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Consumer Rights
1. Right to be protected against marketing of goods or services hazardous to life and property
2. Right to be informed about quality, quantity, potency, purity, standard and price of goods or services, to protect the consumer against unfair trade practices
3. Right to choice wherever possible, access to a variety of goods or services at competitive prices
4. Right to be heard and to be assured that consumers’ interests will receive due consideration at appropriate forums
5. Right to seek redress against unfair trade practices, unscruplous exploitation of consumers
6. Right to consumer education
7. Right to clean and healthy environment
(This article was published in Femina in 2005)
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